Returns & Exchanges
At Gamers Guild, we want you to love your loot, so we offer a 30-day window for returns and exchanges on all unworn apparel. If your gear doesn't fit or meet your standards, our simple return process ensures you get back into the game quickly.
Initiate Your Quest
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
Secure the Loot
Place the items in their original packaging with all tags attached, ensuring the apparel is in 'new' condition and free from damage.
Fast Travel Shipping
Print your prepaid shipping label from our portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Reward
Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing